About Us
Potlax is a online store selling coffee mugs, insulated cups, and everyday drinkware to customers across the United States.
We started Potlax with a straightforward goal: to offer a focused, carefully chosen selection of mugs and cups at prices that make sense for everyday shoppers. We keep our catalog simple — no filler, no gimmicks — just drinkware that's suited for home, the office, commuting, or gifting.
Based in Boston, Massachusetts, we serve customers throughout all 50 states and handle every order, question, and return through our own customer support team.
Our Products
We carry a range of stainless steel insulated tumblers, vacuum cups, bamboo mugs, and specialty drinkware. Every product we list is reviewed for quality before it goes live on our store.
Our Policies
We believe shopping should be straightforward. Here's what that looks like at Potlax:
- Free standard shipping on every US order (7–12 business days)
- Express shipping available for $12.00 (5–7 business days)
- 30-day return window from date of delivery
- Responsive customer support by email and phone
Contact Us
Business Name: Potlax
Address: 270 Clarendon St Apt 2, Boston, MA 02116, United States
Email: contact@potlax.shop
Phone: +1 (774) 776-3002
Support Hours: Monday–Friday, 9:00 AM–5:00 PM Eastern Time